The default free upgrade period is 1 year from the day of the license purchase. An unlimited upgrade period can be selected at additional cost when the extension is being ordered.
The 1 year free upgrade period means that you will have access to all new versions of the extension released within 12 months of your purchase date. If you see that the newest versions are not available for download in your GoMage account, this means that your free upgrade period expired before those versions were released. In that case, you may use the latest available version or you can buy an upgrade and use the latest released version of the extension. When you purchase an upgrade, your support and upgrade periods are extended for 1 year.
The upgrade includes 1 year of free extension upgrade and 1 year of free support.
Step 1. Log in to your account
Log in to your account at https://www.gomage.com website using the email and password that you provided at the checkout process.
Step 2. Specify the extension
Go to Downloadable Options section and:
- Select the extension.
- Specify the domain name (Base URL) for which you want to buy an upgrade.
- Click "Purchase an Upgrade" button and proceed to checkout.
Step 3. Download and install the new version
When your order is complete, re-login to your GoMage account and go to Downloadable Products section. The new version will be available for download there. Install the new version on your server using the instructions in the and make sure that all extension files have been updated.
IMPORTANT! If you had any customizations made in the extension files of an older version, they will be erased by the upgrade. In order to preserve your customization, backup all modified files on your local computer or in a separate folder on the server. When the new extension version is installed, re-upload your modified files. Since the new version may contain significant design or functionality changes, it is highly recommended to test your customization on the new version and adjust it, if necessary.
Step 4. Reactivate the extension
Reactivate the extension with your activation key after the new version has been installed.